Privacy Policy

Parks Ports and Paradise Travel Co. (“Parks Ports and Paradise,” “PPP,” “we,” “us,” or “our”) respects your privacy and is committed to responsibly handling the personal information entrusted to us.

This Privacy Policy explains how we may collect, use, disclose, store, and otherwise process personal information when you visit our website, request a travel quote, communicate with Parks Ports and Paradise or one of our affiliated travel advisors, book travel through us, subscribe to communications, or otherwise interact with our services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information we collect

The information we collect depends on how you interact with Parks Ports and Paradise and the travel services you request.

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Mailing address
• Departure city or preferred airport
• Travel dates and destinations
• Travel preferences and interests
• Budget information
• Names, ages, and dates of birth of travelers
• Information regarding children or other travelers included in your travel party
• Loyalty program or frequent traveler information
• Passport or other travel-document information when reasonably necessary to facilitate travel arrangements
• Accessibility, dietary, medical-related accommodation, or other travel-related requests you choose to provide
• Reservation and itinerary information
• Information provided through travel inquiry or quote-request forms
• Communications with Parks Ports and Paradise or your travel advisor
• Other information reasonably necessary to research, arrange, book, manage, or service your travel plans

When you provide personal information about another traveler, including a minor child, you represent that you are authorized to provide that information for purposes related to researching, planning, arranging, or managing travel.

Payment Information

Travel arrangements may require payment information, including credit or debit card information.

Payment information may be collected or transmitted through secure third-party systems or provided to the applicable travel supplier or payment processor for purposes of completing an authorized transaction.

We encourage clients not to send complete payment card information through unsecured email, text message, social media messaging, or other unsecured communication methods.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

This information may include:

• Internet Protocol (IP) address
• Browser type
• Device information
• Operating system
• Pages viewed
• Referring website or source
• Date and time of website visits
• Website interactions
• General geographic information derived from an IP address

We may use this information to operate and improve our website, understand website traffic and visitor behavior, maintain website security, and evaluate the effectiveness of our content and marketing.

2. How we use personal information

We may use personal information for purposes including:

• Responding to travel inquiries and quote requests
• Researching and recommending travel options
• Preparing travel proposals
• Creating and managing reservations
• Communicating with you regarding your travel plans
• Processing or facilitating authorized payments
• Providing information to travel suppliers when necessary to complete or manage reservations
• Managing reservation changes, cancellations, payments, and other requests
• Providing pre-travel, during-travel, and post-travel assistance
• Maintaining client and reservation records
• Providing customer service
• Communicating travel information, deadlines, promotions, or supplier updates
• Personalizing travel recommendations and services
• Sending marketing communications where permitted by applicable law
• Improving our website, services, systems, and client experience
• Protecting against fraud, unauthorized transactions, misuse, or security threats
• Enforcing our agreements and policies
• Complying with applicable legal, regulatory, accounting, tax, insurance, or business requirements

We seek to collect and use personal information for legitimate purposes related to our travel services and business operations.

3. How we share personal information

Travel planning and booking inherently require certain personal information to be provided to other businesses.

We may disclose personal information when reasonably necessary to research, arrange, book, manage, or service travel on your behalf.

Recipients may include:

• Airlines
• Cruise lines
• Hotels and resorts
• Theme parks
• Tour operators
• Vacation package providers
• Transportation providers
• Excursion and activity providers
• Travel insurance providers
• Destination management companies
• Other travel suppliers
• Reservation and booking platforms
• Payment processors
• Customer relationship management and itinerary-management providers
• Website hosting and technology providers
• Email and communication providers
• Analytics and marketing service providers
• Professional advisors and other service providers supporting our business

We seek to disclose only information reasonably necessary for the applicable business or travel purpose.

Third-party travel suppliers and service providers maintain their own privacy practices and policies. Once personal information is provided to a third party, that party’s handling of the information may be governed by its own privacy policy, contractual terms, and applicable law.

We may also disclose personal information when reasonably necessary to comply with applicable law, legal process, court orders, regulatory requirements, protect our legal rights, investigate suspected fraud or security threats, or protect the safety and rights of Parks Ports and Paradise, our clients, advisors, or others.

4. Independent travel advisors

Parks Ports and Paradise works with independently contracted travel advisors who provide travel planning and booking services through our agency.

Your personal information may be accessed or processed by the Parks Ports and Paradise travel advisor assisting you and by authorized agency personnel when reasonably necessary to research, arrange, manage, support, or service your travel.

Our affiliated travel advisors are expected to handle client information in accordance with applicable agency policies, contractual obligations, supplier requirements, and applicable law.

5. Sale and sharing of personal information

Parks Ports and Paradise does not sell personal information to third parties in exchange for monetary payment.

Information provided to travel suppliers and service providers for purposes such as researching, quoting, arranging, booking, managing, or servicing travel is disclosed to facilitate the services requested by our clients.

Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an exchange of information for money.

Where applicable law provides consumers with additional rights regarding these activities, Parks Ports and Paradise will honor those rights as required.

6. Cookies, analytics, and similar technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the website, measure performance, maintain security, and support our marketing activities.

We may also use third-party analytics, advertising, or technology services that use cookies or similar technologies according to their own privacy practices.

Most web browsers allow users to manage, block, or delete cookies. Disabling certain cookies may affect the availability or functionality of portions of our website.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar tracking technologies.

7. Marketing communications

If you choose to receive marketing communications from Parks Ports and Paradise, we may use your contact information to send travel inspiration, destination information, promotions, agency news, special offers, or other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications reasonably necessary to respond to an inquiry or manage an existing travel reservation.

8. Children’s privacy

Our website is intended for adults and is not directed to children under the age of 13.

We do not knowingly solicit or collect personal information directly from children under 13 through our website.

Parents, legal guardians, or other adults authorized to arrange travel may provide information about minor travelers when reasonably necessary to request, research, arrange, book, or manage family travel.

Such information may need to be provided to applicable travel suppliers and service providers to complete requested travel arrangements.

9. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, communication method, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of personal information transmitted to or maintained by us.

Clients should avoid transmitting sensitive personal information or complete payment card information through unsecured communication methods.

10. Data retention

We may retain personal information for as long as reasonably necessary to:

• Provide requested travel services
• Maintain client and reservation records
• Complete and document transactions
• Provide customer service
• Fulfill contractual obligations
• Resolve disputes
• Prevent fraud or misuse
• Maintain appropriate business records
• Comply with legal, regulatory, tax, accounting, insurance, or other applicable requirements
• Protect our legitimate business interests

When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise securely dispose of it in accordance with our practices and applicable requirements.

11. Your privacy choices and rights

Depending on your state or country of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• A copy of certain personal information
• Information regarding certain uses or disclosures of your personal information
• Opt-out of certain uses, sales, sharing, or targeted advertising where applicable
• Withdrawal of certain consent where applicable

These rights are subject to applicable legal exceptions, limitations, and verification requirements.

To submit a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may request information reasonably necessary to verify your identity and process your request.

We will respond to verified privacy requests as required by applicable law.

12. Third-party websites and services

Our website, travel proposals, emails, or other communications may contain links to websites or services operated by third parties.

Parks Ports and Paradise does not control the privacy practices, security, content, or operation of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party website or service you use.

13. International travel and data transfers

Travel arrangements may require personal information to be provided to travel suppliers, governments, or service providers located outside the United States.

Privacy and data-protection laws in other countries may differ from those applicable in the United States.

When you request international travel services, information reasonably necessary to research, arrange, book, or manage those services may need to be transmitted to or processed by relevant international travel suppliers and service providers.

14. Business transfers

If Parks Ports and Paradise is involved in a merger, acquisition, reorganization, sale of assets, financing transaction, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

15. Do Not Track and privacy controls

Some web browsers and devices provide “Do Not Track” signals or other privacy preference mechanisms.

Because there is not a universally accepted standard for responding to all such signals, our website may not respond to every Do Not Track request.

Where applicable law requires recognition of a particular legally recognized opt-out preference signal, we will process that signal as required.

16. Changes to this privacy policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable legal requirements.

When we update this Privacy Policy, the revised version will be posted on our website and the “Last Updated” date will be updated.

We encourage you to review this Privacy Policy periodically.

17. Contact us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Parks Ports and Paradise Travel Co.
Nashville, Tennessee
Email: Hello@ParksPortsandParadise.com
Website: ParksPortsandParadise.com